Shipping policy

Shipping Policy

Welcome to Organic Crush, where we are committed to ensuring your shopping experience is as smooth and enjoyable as possible. Below is our shipping policy for orders within Pakistan:

Order Processing and Delivery

Orders are processed and dispatched within 1-2 business days from our warehouse in Lahore, Punjab. Once your order is dispatched, you can expect delivery within 3 to 4 working days to most major cities and surrounding areas across Pakistan. Remote locations may require additional transit time.

Shipping Charges

We offer complimentary standard shipping on all orders within Pakistan. There are no additional charges for standard delivery to your doorstep.

Order Tracking

Upon placing your order, you will receive a confirmation email with your order details. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery. You can track your order directly through our designated courier service.

Returns and Exchanges

At Organic Crush, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. Please initiate your return within 15 days of receiving your order. Returned items must be unused, in their original condition, and in the original packaging for a full refund.

Contact Us

Our customer service team is here to assist you with any questions regarding your order, shipping, or returns. You can reach us by phone at 03392211444. We are available during business hours to provide prompt assistance and resolve any concerns you may have.

Disclaimer

Please note that shipping times may vary during peak seasons, public holidays, or due to unforeseen circumstances such as weather conditions or logistical challenges. We strive to keep you informed of any potential delays and appreciate your patience and understanding.

Address

Commercial Area, Cavalry Ground, Lahore, Punjab, Pakistan